There are no returns or refunds accepted once merchandise has been shipped. There is only a 45 day warranty on all warranted parts from the time of order being placed. All warranted parts must be returned to Vaporescence LLC before a new replacement will be shipped.
Once offered, all orders will be shipped within 24 hours. There may be days like holidays, or times when the store is closed that there will be no shipping for that day/s. The next following day your order will ship. Days other than national holidays etc.. that USPS or UPS are not working there will be a message on the home page stating the days there will be no shipping for those dates. If your order is not shipped out on time we will issue a refund for 15% back of your order minus shipping costs.